JW Marriott El Convento Cusco

We visited Cusco mostly for Machu Picchu, but also visited the Sacred Valley. This hotel is in an almost perfect spot in the city, a 5 minute walk to the main square full of shops and food places, a 15 minute walk to the train station to Machu Picchu and central to all tour drop off points. When we arrived we were able to check in early, and the staff at the check in desk couldn't have been more helpful. They explained all the services the hotel provides (and theres a lot!) and showed us to our room. It was a beautiful room with an incredibly comfy double bed, beautiful bathroom and enriched oxygen in the room which really helped with the altitude. The hotel is an old refurbed historical building and is probably one of the most beautiful hotels I have ever stayed in. The architecture has been amazingly maintained, and the large court yard area is a perfect quiet spot to relax with the free teas that are provided. They also have an alpaca on site in the mornings for photos and petting. The restaurant / breakfast service is incredible too, with breakfast offering a massive selection of food including a cooked-to-order egg station. If you are heading out on a tour you can ask for a packed lunch included in the room, which consisted of a nice sandwich, a piece of fruit, juice box, and a delicious made-in-hotel cake. It was the perfect food needed on the 4 hour train ride to Machu Picchu. The on site pool / spa area is also beautiful, with a hot tub, steam room, sauna, cryo-showers and heated pool. A nice quite place to relax after a long day of walking over the many many hills of Cusco. Overall this hotel is pretty perfect. Theres not one thing I can think of that they could have done better, and not a single thing that was bad. If I visit Cusco again, I wouldn't be able to stay anywhere else! PS: Theres a really cute cat cafe 2 minute walk away with adorable kittens and rescue cats that are definitely worth a visit if you enjoy that sort of thing!

Exceptional hotel. The breakfast is amazing, with so much choice. The staff are so friendly and kind, always on hand to assist. The food is top class, we ate there both evenings, the yakitori buffet was top class. The room was nice and spacious, with a big comfortable bed and a good shower. The location is brilliant, just a short walk to the main plaza. The hotel also offer some additional extras, we joined the pisco sour class, which was enjoyable. They also have an alpaca in the courtyard for breakfast.

Located close to many shops and restaurants. Top notch service!! Great food and there was a live musician on my last night which was amazing. Spa services - a must!! And oxygen pumping in the room to help you acclimate to the altitude. Bathrooms A+. They made my bed in the morning and also had turn down service in the late afternoon with little chocolates on the beds which made my evening! Really great hotel and I think I’ll start staying at Marriott more often if they’re all like this. Ps. I did try another local hotel prior to this one and it.does.not.compare. Take the plunge and invest in a wonderful vacay by staying here.

- location : close to the main square and the shops - the room size and amenities in the bathroom - luggage storage: the hotel allowed me to store my luggage 1 day in advance for my trip to Machu Picchu and when I arrived at the hotel. The luggage has been put in the room. - Staff was attentive, especially the reception

The breakfast is great, but we did not spend much time there because our tours started early. Baby Alpaca visits in the morning. The Courtyard is beautiful. Facilities are very nice and provide (outside your room!) enough space for individuals. Complimentary water to refill your bottles. Polite and attentive staff.